Shipping & Delivery Policy

At Cannymart, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered to customers.

Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation
• Orders placed on weekends or public holidays may be processed on the next working day
• Customers will receive order confirmation and shipping updates through email or phone notifications

Shipping and Delivery

Cannymart delivers products across selected serviceable locations through trusted delivery partners. Delivery timelines may vary depending on the customer’s location, product availability, and courier services.

Estimated delivery time:

• Local deliveries: 1–3 business days
• Other locations: 3–7 business days

Delivery times are approximate and may be affected by weather conditions, logistics delays, festivals, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout
• Free shipping may be available on selected products, offers, or order values

Delivery Attempts

Our delivery partners may attempt delivery multiple times. If the customer is unavailable or provides incorrect address/contact details, delivery may be delayed or returned.

Damaged or Missing Items

Customers are requested to inspect the package at the time of delivery. If the package appears damaged, tampered with, or if any item is missing, please contact Cannymart support immediately with relevant photos or videos.

Order Tracking

Customers may receive tracking details once the order has been shipped. Tracking availability depends on the courier partner and shipping method.

Delayed or Failed Deliveries

While we aim for timely deliveries, Cannymart is not responsible for delays caused by courier services, natural events, government restrictions, or incorrect customer information.